If your **Brother printer is not connecting to WiFi**, π 1-866-490-0338(USA/UK) βοΈ printing can stop even when the printer looks perfectly fine. You may see “connection failed,” “no network found,” “offline,” “wrong password,” or your computer may not detect the printer after wireless setup.
This problem is common after changing a router, updating the WiFi password, moving the printer, switching internet providers, or setting up the printer for the first time.
Most Brother WiFi connection problems are caused by wrong network selection, weak WiFi signal, incorrect password, router band issues, old saved network settings, VPN interference, or outdated printer software.
The good news is that you can usually reconnect your Brother printer to WiFi without repair. The key is to reset the connection, choose the correct network, enter the password carefully, and make sure your printer and device are using the same WiFi.
.. 2. Quick Answer Summary
To fix a **Brother printer not connecting to WiFi**, restart the printer and router, move the printer closer to the router, confirm the WiFi password, connect to the correct 2.4 GHz or supported network, run the WLAN Setup Wizard, reset network settings if needed, and reinstall the Brother driver on your computer.
If the printer connects to WiFi but still does not print, remove and re-add the printer on your computer.
.. 3. Quick WiFi Setup Checklist
Before changing advanced settings, check these basics:
| Check | What to Confirm |
| -- | |
| WiFi name | Select your main home or office network |
| Password | Enter the exact current WiFi password |
| Signal | Keep printer close to router during setup |
| Router band | Use 2.4 GHz if your Brother model needs it |
| Guest network | Avoid guest WiFi for printer setup |
| VPN | Turn off VPN while adding printer |
| Printer driver | Install the correct Brother driver |
| Router restart | Restart router if printer cannot find network |
This quick list solves many Brother wireless setup failures.
.. 4. Step-by-Step Solution to Fix Brother Printer WiFi Connection
..# 1. Restart the Printer and Router
Start with a full network refresh.
1. Turn off your Brother printer.
2. Turn off your WiFi router.
3. Wait for 60 seconds.
4. Turn the router back on.
5. Wait until WiFi lights become stable.
6. Turn on the Brother printer.
7. Try WiFi setup again.
This clears temporary router and printer connection errors.
..# 2. Move the Printer Closer to the Router
A weak signal can stop the printer from connecting even when the password is correct.
During setup, place the printer near the router.
Avoid placing the printer near:
* Thick walls
* Metal cabinets
* Microwave ovens
* Cordless phones
* Bluetooth speakers
* Large electrical devices
After setup is complete, you can move it back, but keep it within strong WiFi range.
..# 3. Confirm the Correct WiFi Network
Many homes and offices have more than one network.
Make sure the Brother printer is not trying to connect to:
* Guest WiFi
* Neighbor’s network
* Mobile hotspot
* Old router name
* 5 GHz network if unsupported
* Office network with device restrictions
Your printer and computer should usually be on the same WiFi network.
..# 4. Recheck the WiFi Password
A small typing mistake can cause setup failure.
When entering the password:
1. Check uppercase and lowercase letters.
2. Confirm numbers and symbols.
3. Avoid extra spaces.
4. Use the current router password.
5. Do not use the router admin password by mistake.
If you recently changed your WiFi password, the printer will not reconnect until you enter the new password.
..# 5. Use Brother WLAN Setup Wizard
Most Brother wireless printers include a setup wizard.
General steps:
1. Press **Menu** or **Settings** on the printer.
2. Go to **Network**.
3. Select **WLAN**.
4. Choose **Setup Wizard**.
5. Enable WLAN if asked.
6. Select your WiFi network name.
7. Enter the WiFi password.
8. Confirm the connection.
If the printer says “Connected,” print a network report to confirm.
..# 6. Use WPS If Your Router Supports It
WPS can connect the printer without typing the password.
1. Open the printer’s **Network** or **WLAN** settings.
2. Choose **WPS** or **Push Button** setup.
3. Press the WPS button on your router.
4. Wait for the printer to connect.
5. Print a network report.
Use WPS only if your router has WPS enabled. Some routers disable it for security.
..# 7. Reset Brother Network Settings
If the printer keeps using old WiFi details, reset network settings.
1. Open **Settings** or **Menu**.
2. Go to **Network**.
3. Select **Network Reset**.
4. Confirm the reset.
5. Restart the printer.
6. Run WLAN Setup Wizard again.
This clears old passwords, saved networks, and failed connection profiles.
..# 8. Print a Network Configuration Report
A report shows whether the printer is connected properly.
Look for:
* WiFi status: Connected
* Correct network name
* Valid IP address
* Signal strength
* Gateway/router address
If the IP address is missing or starts with **169.254**, the printer did not connect correctly. Restart the router and reconnect WiFi.
..# 9. Add the Brother Printer Again on Your Computer
If the printer connects to WiFi but your computer cannot print, re-add it.
On Windows:
1. Open **Settings**.
2. Go to **Bluetooth & devices**.
3. Click **Printers & scanners**.
4. Remove the old Brother printer.
5. Click **Add device**.
6. Select the Brother printer.
7. Print a test page.
On Mac:
1. Open **System Settings**.
2. Go to **Printers & Scanners**.
3. Remove the old Brother printer.
4. Click **Add Printer**.
5. Select the Brother printer again.
This refreshes the connection between your device and printer.
..# 10. Reinstall the Brother Printer Driver
A driver issue can make it look like WiFi failed, even when the printer is connected.
1. Remove the Brother printer from your computer.
2. Uninstall old Brother software.
3. Restart your computer.
4. Download the correct Brother driver for your model.
5. Install the full driver package.
6. Add the printer again.
7. Print a test page.
Use the exact Brother printer model, not a similar one.
.. 5. Common Brother Printer WiFi Problems and Fixes
..# Brother Printer Cannot Find WiFi Network
**Cause:** Weak signal, hidden network, router band issue, or WiFi broadcast disabled.
**Fix γ βοΈβ+1-(866)-490-0338 γ:**
* Move printer closer to router.
* Restart router.
* Use visible WiFi name.
* Try 2.4 GHz network.
* Reset network settings and try again.
..# Brother Printer Says Wrong WiFi Password
**Cause:** Incorrect password, old password, extra space, or wrong network selected.
**Fix γ βοΈβ+1-(866)-490-0338 γ:**
* Re-enter the password carefully.
* Confirm the router password.
* Avoid copy-paste errors.
* Reset network settings.
* Run WLAN Setup Wizard again.
..# Brother Printer Connected to WiFi but Not Printing
**Cause:** Computer is on another network, old printer entry, driver issue, or changed IP address.
**Fix γ βοΈβ+1-(866)-490-0338 γ:**
* Confirm same WiFi network.
* Remove and re-add printer.
* Restart router and printer.
* Install latest Brother driver.
* Add printer by IP address if needed.
..# Brother Printer Keeps Disconnecting From WiFi
**Cause:** Weak signal, router conflict, sleep mode, or changing IP address.
**Fix γ βοΈβ+1-(866)-490-0338 γ:**
* Move printer closer to router.
* Restart router.
* Reserve a static IP.
* Update printer firmware.
* Avoid guest WiFi.
..# Brother Printer Not Connecting After Router Change
**Cause:** Printer still has old WiFi name or password saved.
**Fix γ βοΈβ+1-(866)-490-0338 γ:**
* Reset printer network settings.
* Run WLAN Setup Wizard.
* Enter new WiFi password.
* Remove old printer entry from computer.
* Add the printer again.
..# Brother Printer Offline After WiFi Setup
**Cause:** Windows offline mode, old IP address, or weak network connection.
**Fix γ βοΈβ+1-(866)-490-0338 γ:**
* Turn off “Use Printer Offline.”
* Clear print queue.
* Restart printer and router.
* Re-add printer.
* Install the correct Brother driver.
.. 6. Advanced Troubleshooting for Brother WiFi Setup
..# Add Brother Printer by IP Address
If your computer cannot find the printer automatically, add it manually.
1. Print the network report.
2. Note the printer IP address.
3. Open printer settings on your computer.
4. Choose manual add.
5. Select TCP/IP or IP printer.
6. Enter the printer IP address.
7. Complete setup.
This is useful when automatic discovery is blocked.
..# Reserve a Static IP Address
If the printer connects but goes offline often, reserve its IP address in your router.
1. Open your router app or admin page.
2. Find connected devices.
3. Select the Brother printer.
4. Choose DHCP reservation or address reservation.
5. Save the printer’s IP.
6. Restart printer and computer.
This keeps the printer at the same network address.
..# Check Router Security Settings
Some router settings can block printers.
Check these:
* WPA2 or WPA2/WPA3 mixed mode
* DHCP enabled
* MAC filtering disabled or printer allowed
* 2.4 GHz enabled
* Guest isolation disabled
* Hidden SSID disabled during setup
Older printers may fail on WPA3-only networks.
..# Disable VPN During Setup
VPN can block your computer from finding local printers.
1. Turn off VPN.
2. Restart printer setup.
3. Add the Brother printer.
4. Print a test page.
5. Turn VPN back on if needed.
If your VPN has “allow local network access,” enable it.
..# Check Firewall or Antivirus Blocking Printer Discovery
Security software can block local network printing.
Try this:
1. Pause firewall only for testing.
2. Add the printer.
3. Turn firewall back on.
4. Allow Brother printer software.
5. Allow local network communication.
Do not leave firewall disabled permanently.
..# Update Brother Firmware
Firmware updates can improve wireless stability.
1. Visit Brother support for your exact model.
2. Download the firmware update tool if available.
3. Keep printer powered on.
4. Run the update.
5. Do not turn off the printer during update.
6. Restart after completion.
Firmware can fix connection bugs and network issues.
.. 7. Pro Tips to Prevent Brother WiFi Connection Problems
* Keep printer close to strong WiFi signal.
* Use main WiFi, not guest WiFi.
* Keep printer and computer on the same network.
* Save your correct WiFi password.
* Reconnect printer after router changes.
* Use 2.4 GHz if your model requires it.
* Keep Brother driver updated.
* Reserve a static IP for shared printers.
* Restart router if connection becomes unstable.
* Turn off VPN when adding printer.
* Avoid placing printer near metal or microwave devices.
* Print a network report after setup.
These habits help prevent offline errors, failed wireless setup, and printer detection issues.
.. 8. People Also Ask FAQs
..# Why is my Brother printer not connecting to WiFi? β 1β866((490))β0338 β‘
Your Brother printer may not connect to WiFi because of a wrong password, weak signal, unsupported network band, old saved network settings, router security mode, guest WiFi, or a driver issue on your computer.
..# How do I connect my Brother printer to WiFi? β 1β866((490))β0338 β‘
Open the printer menu, go to **Network > WLAN > Setup Wizard**, select your WiFi network, enter the password, and confirm connection. Then add the printer to your computer and print a test page.
..# Why can’t my Brother printer find my WiFi network? β 1β866((490))β0338 β‘
The printer may not find WiFi if the signal is weak, the network is hidden, the router is too far away, the 2.4 GHz band is disabled, or the printer does not support the selected WiFi band.
..# How do I reset WiFi on my Brother printer? β 1β866((490))β0338 β‘
Go to the printer menu, open **Network**, choose **Network Reset**, confirm the reset, restart the printer, and run the WLAN Setup Wizard again with the correct WiFi password.
..# Why is my Brother printer connected to WiFi but offline? β 1β866((490))β0338 β‘
Your printer may be connected, but your computer may be using an old printer entry, wrong IP address, VPN, firewall block, or offline mode. Remove and re-add the printer, then disable “Use Printer Offline.”
..# Should I reinstall the Brother driver after WiFi setup? β 1β866((490))β0338 β‘
Yes, reinstalling the Brother driver can help if the printer connects to WiFi but your computer cannot print, scan, or detect the device correctly.
.. 9. Soft Conclusion
A **Brother printer not connecting to WiFi** issue is usually caused by network selection, password, signal, router settings, saved old WiFi details, or driver problems. Start with simple fixes: restart the printer and router, check the WiFi password, move the printer closer, and run the WLAN Setup Wizard.
If the problem continues, reset network settings, add the printer again, install the correct Brother driver, and check router or firewall settings. Once the printer and computer are on the same stable WiFi, wireless printing should work normally.